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Title details for Mindless by Simon Head - Available

Mindless

by Simon Head
ebook
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We live in the age of Computer Business Systems (CBSs) — the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process. CBSs are especially dysfunctional, Head argues, when they apply their disembodied expertise to transactions between humans, as in health care, education, customer relations, and human resources management. And yet there are industries with more human approaches, as Head illustrates with specific examples, whose lead we must follow and extend to the mainstream American economy.
Mindless illustrates the shortcomings of CBS, providing an in-depth and disturbing look at how human dignity is slipping as we become cogs on a white collar assembly line.
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Publisher: Basic Books Edition: 1

OverDrive Read

  • ISBN: 9780465069743
  • Release date: February 11, 2014

EPUB ebook

  • ISBN: 9780465069743
  • File size: 318 KB
  • Release date: February 11, 2014
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Formats

OverDrive Read
EPUB ebook

subjects

Business Technology Nonfiction

Languages

English

We live in the age of Computer Business Systems (CBSs) — the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process. CBSs are especially dysfunctional, Head argues, when they apply their disembodied expertise to transactions between humans, as in health care, education, customer relations, and human resources management. And yet there are industries with more human approaches, as Head illustrates with specific examples, whose lead we must follow and extend to the mainstream American economy.
Mindless illustrates the shortcomings of CBS, providing an in-depth and disturbing look at how human dignity is slipping as we become cogs on a white collar assembly line.
Expand title description text
Business Technology Nonfiction
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